Last updated: May 2025

At GrabSkipGo (“we”, “us”, or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our website: https://grabskipgo.co.uk.

1. Information We Collect

We may collect the following types of personal information:

• Contact details: Name, email address, phone number, and postal address.

• Booking information: Delivery and collection addresses, skip size preferences, and additional service notes.

• Payment details: While we do not store card details, we may collect transaction records from payment providers (e.g. Stripe or PayPal).

• Technical data: IP address, browser type, operating system, and usage data through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process bookings and service requests.

• Contact you with updates or questions about your order.

• Improve our website and customer service.

• Send promotional offers (only with your consent).

• Comply with legal and regulatory requirements.

3. Sharing Your Information

We only share your personal data with:

• Service partners and contractors who help fulfill your skip hire services (e.g. delivery partners).

• Payment processors (e.g. Stripe, PayPal) to handle transactions.

• Regulatory bodies or legal authorities, if required by law.

We never sell your data to third parties.

4. Data Security

We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access. All data is stored on secure servers, and any payment information is handled through secure, encrypted payment providers.

5. Cookies

We use cookies and similar technologies to improve your browsing experience, track site performance, and deliver relevant advertising. You can modify your cookie settings in your browser at any time.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Object to or restrict processing in certain circumstances.

• Withdraw consent (where applicable).

To exercise any of these rights, contact us at: info@grabskipgo.co.uk

7. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Last updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@grabskipgo.co.uk
📍 Address: GrabSkipGo, 45 Green Lane